Privacy Policy
Last updated: 29/12/2025
This Privacy Policy explains how CPM (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or contact us. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.**
1. Who We Are
Business name: CPM
Service: Handyman and property maintenance services
Location: United Kingdom
Contact email: cpmjt2025@gmail.com
Phone number: 07943610714
2. What Personal Data We Collect
We may collect and process the following personal information:
- Name
- Phone number
- Email address
- Address or location details (if provided for a quote or job)
- Details about the services you request
- Messages you send via contact forms, email, Facebook, or WhatsApp
- Technical data such as IP address, browser type, and pages visited (via cookies)
3. How We Collect Your Data
We collect personal data when you:
- Fill in a contact or quote form on our website
- Contact us by phone, email, Facebook, or WhatsApp
- Request a quote or book a service
- Use or browse our website (via cookies and analytics)
4. How We Use Your Personal Data
We use your data to:
- Respond to enquiries and provide quotes
- Arrange and carry out handyman or property maintenance services
- Communicate with you about your job or booking
- Improve our website and services
- Comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
5. Lawful Basis for Processing
Under UK GDPR, we process your data based on:
- Consent – when you submit an enquiry or contact form
- Contract – when data is required to provide a service or quote
- Legitimate interests – to respond to enquiries and run our business effectively
- Legal obligation – where required by law
6. Sharing Your Data
We may share your data only where necessary, including with:
- Service providers such as website hosting, email, or analytics providers
- Professional advisers (e.g. accountant or legal adviser)
- Authorities if required by law
All third parties are required to keep your data secure and use it only for the intended purpose.
7. Data Retention
We keep your personal data only for as long as necessary:
- Enquiry data: up to 12 months
- Customer and job records: up to 6 years (for tax and legal purposes)
When data is no longer required, it is securely deleted.
8. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details above.
9. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse website traffic and usage
You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy (if applicable).
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
CPM
Email: cpmjt2025@gmail.com
Phone: 07943610714